All features

Users

Customer accounts — profiles, addresses, booking history, and support context for your operator network.

In product: SerQfix Admin /dashboard/users

  • Customer CRM
  • Addresses
  • Booking history
SerQfix Admin

Customer records in Admin.

  1. 1

    User directory

    Search customers by phone, name, or email.

  2. 2

    View profile

    Addresses, past bookings, and payment history.

  3. 3

    Create bookings for user

    Book on behalf of customer from Admin or POS.

User app

Customers use the User app.

  1. 1

    Sign up / login

    Phone or email login with OTP/password per your config.

  2. 2

    Manage addresses

    Save home, office, and other service locations.

  3. 3

    Book and track

    Full booking and AMC journey in one app.

Provider app

Providers see customer details only on assigned jobs.