All features

Support

Admin support desk for operator-to-platform issues (separate from customer tickets).

In product: SerQfix Admin /dashboard/support

  • Operator support
  • Attachments
SerQfix Admin

Raise tickets to platform.

  1. 1

    Create support request

    Contact platform team with screenshots.

User app

Customer support.

  1. 1

    Support page

    Tickets under /support in User app.

Provider app

In-app support.

  1. 1

    Support tickets

    Provider app support section.